At Oshi casino, we are committed to providing a safe and responsible gaming environment for all our Australian players. Responsible gaming is central to our operational standards and ensures that gaming remains an enjoyable and recreational activity. This policy outlines our key commitments, the tools we offer, and the guidelines we follow to prevent and address problem gambling.
Our Commitment to Responsible Gaming
Oshi Casino recognises that while most players gamble for entertainment, a small proportion may experience issues related to problem gambling. We take our duty of care seriously and continually develop and implement measures to protect vulnerable players, detect problematic behaviour, and promote informed choices.
Player Protection Measures
We provide a range of responsible gaming tools and resources to help our players maintain control over their gambling activity. These measures are available to all registered users and are designed to encourage sensible gaming habits and offer intervention where necessary.
Self-Assessment Tests: We offer self-assessment questionnaires to help players evaluate their gambling behaviour and identify potential risks.
Deposit Limits: Players can set daily, weekly, or monthly deposit limits to restrict the amount of money deposited into their account within a given timeframe.
Loss Limits: Loss limits allow players to cap the amount they can lose over a specific period, supporting responsible budget management.
Session Limits: Players may set limits on the duration of their gaming sessions, helping to prevent excessive play and encourage regular breaks.
Cooling-Off Periods: Temporary account suspension options enable players to take short breaks from gambling if needed.
Self-Exclusion: Players can request self-exclusion for a defined period or permanently, during which access to the casino and all associated services is blocked.
Identifying and Managing Problem Gambling
We encourage all players to be aware of the risks associated with gambling and to use our responsible gaming tools proactively. Indicators of problematic gambling may include difficulty controlling play, chasing losses, or neglecting personal responsibilities. Oshi Casino provides links to professional support organisations, such as Gambling Help Online and Gamblers Anonymous, which offer confidential advice and counselling services for Australian residents.
Underage Gambling Prevention
Oshi Casino strictly prohibits access to our services for individuals under the legal gambling age in Australia. We employ robust age verification procedures during registration and may request supporting documents at any stage to verify a player’s identity and age. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.
Information and Support
Comprehensive information about responsible gaming is available throughout the Oshi Casino website, including educational materials and links to external support agencies. Our customer support team is trained to assist players in implementing responsible gaming measures and accessing relevant support resources when needed. All inquiries are handled confidentially and with the utmost professionalism.
Conclusion
Oshi Casino is dedicated to fostering a responsible gaming environment for all Australian players by adhering to industry best practices and legal requirements. We urge all players to gamble responsibly, utilise the tools provided, and seek assistance if gambling is no longer a source of entertainment. For further information or support, please contact our responsible gaming team or visit the Oshi offers or Oshi payments section of our website.